RIGHT OF WITHDRAWAL
It is a prerequisite that
- The item appears as new and unused
- The product is returned in original packaging
- All marks are on the item
- Seals not broken
The withdrawal period expires 14 days after the day you received your item. You must notify us within 14 days of receipt that you wish to cancel your purchase. The message must be given when sending an email. In your notice, please make us clear that you wish to exercise your right of withdrawal. You cannot undo by simply refusing receipt of the item without at the same time giving us clear notice of this.
Return
You must return your order to us without undue delay and no later than 8 days after you have informed us that you wish to cancel your purchase. You must incur expenses related to the return of the item.
PLEASE NOTE we do not receive packages sent per demand.
Include a copy of order confirmation / invoice in the shipment.
Upon return, you are responsible for ensuring that the item is properly packed. You bear the risk of the item from the time of delivery of the goods until it is received with us.
The item is returned to:
Frihavnskompagniet ApS
FK Sports Nordic
Boedkervej 20
DK-4300 Holbaek
Denmark
Refund of the purchase amount
If you regret your purchase, you will get back the amount you have paid to us. In the event of an impairment for which you are liable, this purchase amount will be deducted. The amount will be refunded once the item has been received.
WARRANTY
Your Slinger Launcher automatically comes with a 12 month Limited Warranty (24 months Limited Warranty for EU member markets) against workmanship and part defects and this commenced on your date of purchase. By registering your details here on our warranty page your Slinger Launcher Warranty will be extended by an additional 2 years (an additional 1 year for EU member markets), starting on the expiry of your 1 year warranty.
It is, of course, a requirement that the complaint is justified and that the defect has not arisen as a result of improper use of the product or other harmful behavior.
https://slingerwarranty.com/warranty.htm
How fast should I advertise?
You must advertise within “reasonable time” after you have discovered the defect in the item. If you advertise within 2 months of the defect being discovered, the complaint will always be timely.
How should I advertise?
Contact FK Sports Nordic by phone or email
If the complaint is justified, we will refund your (reasonable) shipping costs.
Note! We do not receive packages sent per demand or similar.
Keep in mind that the item must always be returned in proper packaging and remember to get a
receipt for shipment so that we can reimburse your shipping costs.
The item is returned to:
Frihavnskompagniet ApS
Boedkervej 20
DK-4300 Holbaek
Denmark
REDRESS
If you want to complain about your purchase, please contact us phone or email If you are not satisfied with our decision, you can lodge a complaint with the relevant board in this area, provided that the conditions for doing so are met.
You can complain to :
Center for Klageløsning
Nævnenes Hus
Toldboden 2
DK-8800 Viborg
Denmark
